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What do you like or dislike about your host

 
 
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sofy60
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PostPosted: Thu Mar 10, 2005 1:05 am    Post subject: What do you like or dislike about your host Reply with quote

Great forum, Im a web host looking for info that will increase the quality of my service. Currently hosting 1000+
I Would like to hear what you all look for in a host.
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BernardErtl
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PostPosted: Thu Mar 10, 2005 6:31 pm    Post subject: Reply with quote

Honesty from tech support should be a requirement.
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foundThroughAdminSig
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PostPosted: Fri Mar 11, 2005 1:47 pm    Post subject: Reply with quote

Obviously uptime needs to be there. Also support; when I ask a question, I want an answer. I don't want to hear "Unfortunately, I do not know the answer." They are pros, so they should be able to answer (though I understand that some questions are very difficult to answer).
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Andrew2
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PostPosted: Wed Mar 16, 2005 5:28 pm    Post subject: Reply with quote

My host is responsive to my needs.

When I want something done, my host can be counted on to get the job done quickly.

If I need permissions changed on files. It's a done deal.

If I need a new account created. I don't wait hours. Bam it's done.

And my host is always up.

That's what's nice about running my own server Wink
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richkid
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PostPosted: Sun Mar 27, 2005 5:59 am    Post subject: Reply with quote

i am very happy with one of my hosts, but one thing annoys me.....they dont support ASP (only PHP), although this is what i wanted for one of my sites, i transfered another over (multiple domain hosting) and found they didnt support it, and wanted to charge $10 month to support ASP. Need lees to say, i transfered that domain back to my other host!!!!
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PostPosted: Sun Mar 27, 2005 6:04 am    Post subject: Reply with quote

It's pretty normal, you know? ASP is only available on Windows platform; Windows of course costs more than Linux, so most hosts ask you to pay extra.
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richkid
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PostPosted: Sun Mar 27, 2005 10:39 pm    Post subject: Reply with quote

that is true, but they have the option to use ChilliASP or the like, and I have great ASP hosting for 3 Domains for $2.95 a Month. And I have had no promplems with it.
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PostPosted: Mon Mar 28, 2005 12:10 am    Post subject: Reply with quote

richkid wrote:
that is true, but they have the option to use ChilliASP or the like, and I have great ASP hosting for 3 Domains for $2.95 a Month. And I have had no promplems with it.

Yeah, but ChilliASP is very expensive, so I wouldn't be surprised if the hosting fee becomes much higher than hosting with Windows.
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Orion
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PostPosted: Tue Mar 29, 2005 12:11 pm    Post subject: Reply with quote

I currently have two hosting accounts they are with very different hosts but

Hosting Account 1 (cheaper accoune and in my opinion worse)
Sites hosted here can be slow sometimes, they have almost regular downtime not a long period but some but they do generally reply to there support request quickly.

Hosting Account 2 (little more expensive and better)
Sites are always fast, have not experienced any downtime, and have not had any problems to even bother needing to contact support.

Basically you can have the greatest support in the world but who cares nobody wants to have to deal with support they just want it to work. also Uptime is a huge thing if you are not keeping good uptime then you need to look at why and fix it.
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Elodie
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PostPosted: Wed Mar 30, 2005 1:27 pm    Post subject: Reply with quote

I am no server-and-stuff-like-that pro so I wanted a host who could:

- host my website (only html files and a few image files)
- display my website every second of every day
- reactive, honest and skilled support (as I am not a pro)
- capacity of email boxes ok
- ftp server (unlimited access to it)
- TRANSPARENCY

For "all" that i wasn't looking for a discount host and was ready to pay the price for it.

My account was created in 24 hours, never had a problem with them and I am told whenever they change sthing or whenever there is problem (that I don't even notice or notice after being warned Laughing ): that's what I call transparency !
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trev
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PostPosted: Wed Mar 30, 2005 2:22 pm    Post subject: Reply with quote

In answer to the original question - probably most important to me would be the ability to get hold of someone and find out whats happening. Even if they simply say "we're working on X", at least I know something is happening and my request hasn't disappeared into a big black hole.

Trev
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xboxundone
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PostPosted: Mon Apr 04, 2005 4:38 pm    Post subject: Reply with quote

Andrew2 wrote:
My host is responsive to my needs.

When I want something done, my host can be counted on to get the job done quickly.

If I need permissions changed on files. It's a done deal.

If I need a new account created. I don't wait hours. Bam it's done.

And my host is always up.

That's what's nice about running my own server Wink



*LOL* you also have the cost to go with it but I am sure it is worth it..... I hope to have my own server setup soon.. for my sites....
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