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PayPal problem - invalid company number

 
 
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paul
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PostPosted: Mon Jun 07, 2010 11:25 pm    Post subject: PayPal problem - invalid company number Reply with quote

Bit of a strange one this... PayPal are wanting a bit more detail about a business of mine that's triggered a certain threshold in terms of the money received on the account.

I've gone into the account to update the information. It's a Ltd. company and one thing they're wanting is the company number. I've entered that and it just keeps coming back with:

"Please enter a valid Company Number."

The number is valid. It's taken from the Companies House paperwork, has been checked and double-checked, contains no spaces, etc. but still PayPal don't seem to be happy with it.

Any ideas? Anyone else encountered this?
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poubaj
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PostPosted: Thu Jul 29, 2010 2:54 pm    Post subject: Reply with quote


Bit of a strange one this... PayPal are wanting a bit more detail about a business of mine that's triggered a certain threshold in terms of the money received on the account.

I've gone into the account to update the information. It's a Ltd. company and one thing they're wanting is the company number. I've entered that and it just keeps coming back with:

"Please enter a valid Company Number."

The number is valid. It's taken from the Companies House paperwork, has been checked and double-checked, contains no spaces, etc. but still PayPal don't seem to be happy with it.

Any ideas? Anyone else encountered this?


I am having exactly the same problem. It's so annoying.

Have you manged to sort this out? If you have could you post the solution here please.

Thanks
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poubaj
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PostPosted: Thu Jul 29, 2010 3:58 pm    Post subject: Reply with quote

Found out the answer by ringing Paypal directly -

You need to put a 0 in front of your Company Number. So most UK company numbers I believe are 7 digits long (mine is) - simply put a 0 in front of your 7 digit code that was given to you by Companies House.

Hope this helps
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paul
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PostPosted: Fri Jul 30, 2010 9:25 am    Post subject: Reply with quote

Thanks for sharing.

I got around the probably be deselecting that I was a Ltd. company and saying that I was something else instead, thus not needing to enter one.

It would be helpful if PayPal just updated their system on this... can't be too difficult, surely.
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