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False anti-virus declaration as Win32 / Amalum

 
 
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paul
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Joined: 15 Oct 2002
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PostPosted: Thu Jul 09, 2009 6:08 pm    Post subject: False anti-virus declaration as Win32 / Amalum Reply with quote

Anyone who's running CA Anti virus might want to watch out for a glitch in the latest sig file which tries to remove several windows files reported as being infected by Win32 / Amalum virus.

Files like net.exe and similar are mostly affected, but there can be others. This will most likely prompt Windows to then ask for the Service Pack 3 CD which to the best of my knowledge isn't available outside the US (great work Microsoft!).

Best fix seems to be to:

- Click on advanced settings next to CA Anti-virus in CA security centre
- Run an update from the button at the top
- Try going to quaranteen, select the latest files and "restore".
- Don't select the "attempt to clean files" option.

That seemed to work for me although I initially had to tell CA to ignore c:\windows, but after the update it seems to have stopped so suspect they updated the sigs. Sig file i'm using is 6606 (found from Help -> About menu).

With regards the windows message, you can just click cancel then OK away the messages about the world coming to an end etc. Smile

I'm told there's more info on the CA forums, but I can't get that to load currently.


Sidenote - guess they were feeling left out after McAfee's spectacular ability to zap major files on Windows XP and Windows Server 2003 recently.

Trev
(borrowing Paul's computer incase anyone's confused)
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