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Is cold calling always annoying?
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PainFreeProfits
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PostPosted: Fri Sep 23, 2011 9:52 pm    Post subject: Further into the call opening... Reply with quote

paul wrote:
Surely the only way to respond to that is for the caller to give their name/company name.

If they won't answer, I hang up...

If they do answer (and it's not a customer/prospective customer), I hang up...

Yes, you're right. I'm seeing it from the recipient's point of view.


You could do that. An alternative, a more effective one, is to give your name, and then ask for permission to let them know why you called:

"My name's Fred Smith. Paul, can I take a quick minute to tell you why I called, and then you can let me know if we should be talking or not?"

People have said "No" to that only a handful of times that I've been using it.
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paul
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PostPosted: Fri Sep 23, 2011 11:27 pm    Post subject: Reply with quote

From me that would get a fairly abrupt "Who are you?" as I would already be smelling it as a sales call... or I'd hang up.

However you dress it up, if you're interrupting my day to try and sell me something, you've p&%sed me off... that's not what my phone line is for.
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martynh
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PostPosted: Thu Sep 29, 2011 8:33 am    Post subject: Reply with quote

just heard a good trick the other day if you get cold called to see if they're genuine and end the call quickly

"I'm travelling at the moment, can you leave me your number"
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paul
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PostPosted: Thu Sep 29, 2011 11:03 am    Post subject: Reply with quote

...and when you don't call them back?
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okanagan
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PostPosted: Tue Oct 11, 2011 10:53 pm    Post subject: Reply with quote

There is nothing wrong with cold calling. yes it can be annoying but it is a good way to get new customers that are looking for what you have to offer. Sometimes hiring a call centre can assist you with your cold calling. There are many affordable options available via freelance websites.
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paul
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PostPosted: Fri Oct 14, 2011 2:00 pm    Post subject: Reply with quote

okanagan wrote:
There is nothing wrong with cold calling. yes it can be annoying...


For me, those two comments don't really stack up with one other. Smile
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bossbuild
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PostPosted: Fri Oct 14, 2011 5:49 pm    Post subject: Reply with quote

Cold Calling

I tried this once with Zennith windows, knew instantly the first call i made it was not for me and i personally hate it.

But in some businesses it is needed, i helped a couple of friends setting up a engineer company for sky systems, they would get the insurance companies sending them jobs of customers who where having problems, they have now built up a very large network of engineers around the UK and are moving forwards very nicely, that involved some col calling to different engineers around the country, some didn't want to know which is to be expected, Pitch is very important when trying to sell over the phone and personally coming on too strong from the word go will never work. Best to build a rapport with any prospective client, try make them laugh as they are more likely to listen to you and be civilized instead of just hanging up.

There are many ways to advertise and gain new clients, free ad's, directory submissions, and so on.

Depending on how the Cold Calling is to be used within the business would be the difference from me using it and not.
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